Mobile: Work - Work Orders of Department

Click on the "Work Orders of Department" tile to display a list of work orders for which the following conditions are met:

• The department assigned to the mobile user's resource is entered in the work order.
• The work order status is "Execution" or "In progress".

Clicking on a work order displays order information and comments, and additional options can be displayed by clicking on the menu button.

If a work order in the department that has not yet been assigned to a Person in Charge is not yet being processed, it must be "reserved" for processing by a mobile user. After reservation and synchronization, the worker is then displayed in MAIN-TOOL in the work order in the "Person in Charge" and "Mobile in Process of" fields.

A reservation can only be made via the MAIN-TOOL app and, if necessary, can only be removed by the mobile user who made the reservation.

It is important to know that work orders that are already being processed by a person in charge can be opened, processed and completed by other employees in the department in order to allow maximum flexibility in order processing. On the other hand, this degree of freedom in processing may also require a communication strategy in the company that goes beyond the app, such as personal agreements before open orders are accepted, e.g. to avoid duplicate processing from different sides.